It’s becoming increasingly clear that in workplace cultures, language matters. The use of inclusive language is essential for creating an equitable and diverse workforce, and companies are taking steps to turn the abstract idea of “inclusive language” into a reality. They are investing in diversity, equity, and inclusion (DEI) training, personal accountability coaching, and software tools that help identify and correct problematic language. See how companies are raising the bar for language in the workplace.
“Hey guys, I totally hear you, and it’s no problem.” What is wrong with sending that message via Slack to colleagues? A lot, according to Fast Company. Certain common phrases read much differently when communicated digitally as opposed to in person. Face-to-face communication includes body language and tone-of-voice, both of which add context to the words. But when these phrases are written, they can easily be misinterpreted. Discover the expressions you should remove from your writing at work.
The coronavirus pandemic hastened a trend long in the making—the common collaboration of global teams. A workforce comprising a range of nationalities, races, languages, and cultures has many benefits—such as more creativity and perspectives—but it also comes with challenges. Employees need to have resources and training that enable them to ensure their work and communication are inclusive and respectful toward their global colleagues. Read more about cultural differences in global workforces.
Research shows that people who speak English with a foreign accent are often subject to conscious or unconscious racism in the workplace. Others’ behavior towards non-native speakers can lead them to not speak up at meetings—or even not get past a first phone interview for a job. Considering this, organizations need to include linguistic diversity in discussions and training around DEI. Learn more about the effects of linguistic racism in the workplace.