Communications Review Is a Pain. We’re Striving to Make It Painless.2021-05-18T18:26:20+00:00

Project Description

Communications Review Is a Pain. We’re Striving to Make It Painless.

By Anish Parikh

“Imagine a workplace where people were automatically informed if their written communications could hurt them, their peers, or their company. Now, imagine that they could be coached and trained in the moment to improve their communication.”

Archive systems have existed for 25+ years. Lots of companies make them. We got into the archive business when we were trying to sell our novel prevention system, and people didn’t really buy it. Most of what we heard was, “Really cool, a compliance officer’s dream, but too big brother for us. We trust our people. Do you guys make an archive?”

Little did we know that once we combined prevention and archiving, we’d have magic.

What kind of magic?

—> If you’ve only ever used eDiscovery:  Imagine automating your search process so that you only saw the results you *had* to review.

—> If you’ve only ever used an archive:  Imagine reducing your daily review time by 80%.

—> If you’ve never heard of either of these:  Imagine a workplace where people were automatically informed if their communications could hurt them or their company and could be automatically prevented from creating them.

What you’re imagining: We invented it. It’s called Honcho. One compliance leader said to us, “If you could have cut open my brain to glimpse my vision of the perfect compliance system, this would be it.”

Why do we exist?

Because the rules of language and communication in our digital world are developing and changing by the minute. 

Because digital platforms are the new watercooler, especially with remote work, and that’s a new liability that must be managed. 

Because putting damaging communications into your archive is a silly (and risky) idea. You have to review them, they’re there for regulators, juries, and courts of public opinion to find and judge, and there’s no need for any of it.

Because annual training is outdated the moment it’s completed. It’s time-consuming, expensive, and ineffective compared to in-the-moment feedback.

Because you have no idea where people are communicating—at home, in the office, on email, or on Google Hangouts—but no matter where they do it, if it’s written, you’re on the hook.

Because workplace communications aren’t what they used to be, and if you keep doing things the old way, you’ll be left behind while your peers soar into the future. 

Some specifics:

Because of cc and bcc,  most companies see multiple copies of each message. In every archive system, these each need to be reviewed individually. In ours, they’re reviewed once.

Because of disclaimers and signatures, most archive systems flag almost every message sent by anyone in compliance. Ours automatically skips unnecessarily flagging those.

Because of licensing agreements, most archives don’t let you change the lexicons. Ours lets you customize your system’s lexicon to fit your business.

Because of old technology, most archives just look at keywords. We can look at complex phrases, reducing false positives and saving you time.

Because of cumbersome data agreements, most archives only look at approved and known communications channels. Ours looks at any communication channel, automatically, on a company device.

Our view on the future of communications review

We don’t think compliance teams should spend their days reviewing messages that a machine could review for them.

And, we don’t think companies should have to worry about what was said in the places they don’t have visibility into when software could do it automatically.

We don’t think employees should have to jeopardize their careers to report microaggressions that software could find automatically.

We don’t think good employees should get fired just for writing the wrong thing once.

We don’t think companies should be canceled because one exec wrote something problematic.

We believe that technology provides a way to solve the problems technology has created.

Go to Top